9/4/2023 0 Comments 24x18 double sided frame![]() ![]() ![]() *Duties and Taxes may be provided on the quote depending on the product being quoted and the method of shipping. We look for shipping companies that offer the lowest shipping prices AND who take responsibility for the safe and secure delivery of your items throughout the entire shipping process.įOR A QUICK RESPONSE AND ACCURATE SHIPPING COSTS PLEASE COMPLETE THE REQUEST A QUOTE FORM We work with a variety of carriers from small parcel shippers, such as FedEx and UPS to large ground and air freight companies. If you know the product(s) you are interested in, you may Request A Quote, email, call, or fill out our contact form with any questions. ![]() No returns will be accepted without such authorization. Please call our customer service for a RMA # (return authorization number). All Orders exceeding a subtotal of $2,500, or with any customizations, are deemed non-returnable. All custom orders are non-returnable unless defective in material or workmanship. A credit will be issued upon proof of return shipping and inspection of the item less a 30% restock fee including any return shipping costs. This product is subject to a restocking fee if returned for any reasons other than damage. Items must be returned in new, unused and resalable condition, and in its original box / packaging. If you need to return or exchange the item, please contact us within 30 DAYS of receipt of your purchase. We want you to be completely satisfied with your purchase. No returns for warranty related issues will be accepted without such authorization.Ĭustomer satisfaction is our top priority. Altered, modified, misused, vandalized or improperly installed products.Unauthorized repairs, accident, alteration, misuse, neglect, fire, and flood or product impair resulting from wide-ranging field wear and tear such as chips or tarnish over time.Manufacturer is not responsible for repair or replacement of product(s) subjected to abuse, unintended use or impairs caused as a result of the following: Once repaired or replaced, outbound shipping costs will be incurred and charged to the customer. The defective product, however, must be returned by the customer prepaid for examination and inspection. Products to be found defective in material or workmanship within this period of time will be repaired or replaced at the discretion of the manufacturer. This warranty does not cover replacement due to customer misuse or abuse. We will contact you for approval before shipping these large orders.This product is warranted against all defects in material or workmanship for a period of ONE YEAR from the date of the original purchase. ![]() The extremely heavy orders (orders over 10,000 lbs) always need a custom freight quote to assure their accuracy. We will contact you if the pricing needs adjusted. Shipments over 1000 lbs will go by truck and may need updated freight pricing. We typically ship all small packages by UPS. Your shipping and handling charges are summarized at checkout and most packages in your order can be tracked via our carriers' websites. We calculate our shipping cost for each shipping method based on the size, weight and quantity of the items on your order. Signs Direct offers several different shipping methods to meet your delivery needs. A 20% restocking fee will be deducted from the price of each item returned. This requires a Return Authorization number and it is your responsibility to return the items at your cost. Our return policy is that items (except custom items) can be returned, in their original condition, within 30 days of delivery. ![]()
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